How to change systems: the importance of measurement

Friday, 3 July 2015

The Bill and Melinda Gates Foundation (BMGF) has launched the Primary Health Care Performance Initiative (PHCPI) which seeks to help low- and middle-income countries build high-performing primary healthcare systems through better performance measurement and knowledge-sharing.

Our CEO Kawaldip Sehmi recently attended a consultation on the Primary Health Care Performance Initiative, which can be an ideal opportunity to include patients at every level.

As the BMGF seek patient-voice and patient-experience through patient engagement and patient-involvement, they will access more timely, accurate, relevant and high quality performance measurement information. They will also access an already existing patients' stake-holding community that can help in the knowledge-sharing to build high-performing primary health care systems that are patient-centred.

The initiative is seeking to develop a powerful set of indicators, Vital Signs, that will track primary care service performance and this can help advocates like IAPO to improve our advocacy: we will have access to high quality information from a dedicated website. The information will be fine-tuned through creative data visualisation and content arrangement, and can add impact to our messages and advocacy approaches to ensure primary care health systems are patient-centred and are:

  • Available: Sufficient quantity of functioning primary healthcare facilities, goods, services and programmes
  • Accessible: Primary healthcare services that are non-discriminatory, physically accessible, economically accessible (affordability),and supported by accessible information
  • Acceptable: Primary healthcare services that are respectful of medical ethics and are culturally appropriate, sensitive to age and gender
  • High Quality: Primary healthcare services that are scientifically and medically appropriate

More information

The Primary Health Care Performance Initiative (PHCPI) introduction

Image taken from link document above. Photo by Maggie Hallahan, Sumitomo Chemical.